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A small, testable first release

“Before a line of code is written, FDEs define how the agent connects to enterprise data, what permissions govern its actions, and where compliance controls sit.”

SalesforceNewsroom

Salesforce · 15 April 2026

Design before code

No permission to write. Practise scoping a pilot that still proves value.

Example

“You gain insight quickly, whether the approach delivers the right business value or needs to be adapted,”

Simeon DimitrovDeployment Strategist Director, Salesforce

Salesforce · 15 November 2025

Learn fast whether it delivers

A new integration on day nine. Practise what you promise.

Example

Measuring real use

“The most technically perfect agent fails if users don’t trust it.”

SalesforceNewsroom

Salesforce · 15 April 2026

Users have to trust it

The pilot is accurate and unused. Practise reading the adoption evidence.

Example

From demo to production

“FDEs stay engaged after launch to monitor agentic behavior, resolve issues that only surface in production, and fine-tune for sustained performance.”

SalesforceNewsroom

Salesforce · 15 April 2026

Stay after launch

The pilot is accurate and unused. Practise reading the adoption evidence.

Example

Feeding the product

“I’ve seen where features have been moved up six months because of the urgency of what we’re seeing in the field,”

Usman NasirVP, Forward Deployed Engineering, Salesforce

Salesforce · 15 November 2025

The field moves the roadmap

One customer wants a fork. Practise the product call.

Example

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